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Terms and Conditions

Last Updated: November 1, 2025

1. Introduction

Welcome to Polipics ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our personalized media distribution platform and services (the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Acceptance of Terms

By registering for an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

3. Description of Service

Polipics provides a platform for creating, personalizing, and distributing media content (images and videos) to subscribers through various channels including email, SMS, WhatsApp, and social media platforms. The Service includes:

  • Template-based media personalization
  • Automated distribution to multiple channels
  • Social media integration and posting
  • Subscriber management and analytics

4. User Accounts

4.1 Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

4.2 Account Types

The Service offers different account types:

  • Admin Accounts: Full access to manage channels, subscribers, templates, and system settings
  • Partner/Subscriber Accounts: Access to personalized media, social media connections, and account settings

5. Acceptable Use

5.1 Prohibited Activities

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Transmit any content that is defamatory, obscene, harassing, or otherwise objectionable
  • Impersonate any person or entity or misrepresent your affiliation
  • Attempt to gain unauthorized access to the Service or other accounts
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Violate any applicable data protection or privacy laws

5.2 Content Standards

All content uploaded, created, or distributed through the Service must:

  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Not contain malicious code, viruses, or harmful components
  • Not infringe upon the rights of third parties

6. Intellectual Property

6.1 Our Rights

The Service, including its design, functionality, and underlying technology, is owned by us and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

6.2 Your Content

You retain ownership of content you upload or create through the Service. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and distribute your content as necessary to provide the Service.

7. Data Protection and Privacy

Your use of the Service is subject to our Privacy Policy, which complies with GDPR and applicable data protection laws. We are committed to protecting your personal data and respecting your privacy rights.

For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • System updates or upgrades
  • Technical issues or failures
  • Circumstances beyond our reasonable control

9. Third-Party Services

The Service integrates with third-party platforms and services (e.g., social media platforms, email providers, SMS gateways). Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, functionality, or content of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" and "as available" without warranties of any kind
  • We do not guarantee the accuracy, completeness, or reliability of the Service
  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you upload or distribute through the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion features in the Service.

12.2 Termination by Us

We may suspend or terminate your account immediately if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • Required by law or regulatory authority
  • You fail to pay any fees when due (if applicable)

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account and data in accordance with our data retention policies and applicable law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through the Service or by email. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Pune, India.

15. Contact Information

If you have questions about these Terms, please contact us:

  • Service Provider: Studio D (a partnership firm registered in India)
  • Trading as: Polipics
  • GSTIN: 27ABTFS9575N1ZS
  • Email: info@polipics.in
  • Registered Address: 5th Floor, Mango Woods, A-501, Survey No.39/4, NIBM Road, Pisoli, Pune 411060.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

By using Polipics, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.